Windows 10

If you have a machine using UEFI, you can use the Media Creation Tool to create a bootable USB media to perform a clean installation or in-place upgrade of the Microsoft OS.

To create a bootable media, connect a USB flash drive of at least 8GB of space, and use these steps:

Open Windows 10 download page.

Under the "Create Windows 10 installation media" section, click the Download tool now button to save the file.

Double-click the MediaCreationToolxxxx.exe file to open the tool.

Click the Accept button to agree to the Microsoft terms.

Select the Create installation media (USB flash drive, DVD, or ISO file) for another PC option.

Click the Next button.

(Optional) Clear the Use the recommended options for this PC option.

Select the correct language, architecture, and edition of Windows 10.

Quick tip: If you'll be installing Windows 10 on multiple computers running 32-bit and 64-bit architectures, then use the "Architecture" drop-down menu and select the Both option.

Click the Next button.

Select the USB flash drive option.

Click the Next button

Select the removable drive from the list. (If you don't see the drive, click the Refresh drive list option.)

Click the Next button.

Click the Finish button.

Once you complete the steps, the tool will download the required files and create a bootable USB flash drive with the Windows 10 installation files with support for UEFI and BIOS.

To create a bootable media using an existing Windows 10 ISO file, connect a USB flash drive of at least 8GB of space, and use these steps:

Open Rufus download page. 

Under the "Download" section, click the latest release and save the file on your device.

Double-click the Rufus-x.x.exe file to launch the tool.

Under the "Device" section, select the USB flash drive with at least 8GB of space.

Under the "Boot selection" section, click the Select button on the right side.

Select the Windows 10 ISO file from its folder location.

Click the Open button.

Use the "Image option" drop-down menu to select the Standard Windows installation option.

Use the "Partition scheme" drop-down menu to select the GPT option.

Use the "Target system" drop-down menu to select the UEFI (non CSM) option.

Under the "Show Advanced drive properties" section, leave the default settings.

Under the "Volume label" field, enter a descriptive name for the drive — for example, "win10_2004_usb."

Under the "File system" and "Cluster size" section, leave the default settings.

Click the Show advanced format options button.

Select the "Quick format" and "Create extended label and icon files" options.

Click the Start button.

Click the OK button to confirm.

Click the Close button.

After you complete the steps, the tool will create a bootable USB flash drive to install Windows 10 on a UEFI device with the image that you provided.

Important: should you already have an operating system on your computer, be aware that all the data will be deleted during the installation process (this involves all data being lost, so plan to save your data beforehand).

To install the Windows 10 operating system, you must first burn the ISO file provided by us to a DVD or create a bootable USB stick.

You must now change your computer’s boot order in the BIOS so that the system starts from the boot medium you have created and then you can start installing the operating system.

The BIOS can be accessed by pressing one of the following buttons while the computer starts: Delete, F2, F12, F1, F8, ESC or F10. Ensure that the medium is listed first in the "Boot Priority" or "Boot" menu.

Important: do not change any other settings in the BIOS. These can harm your system.

Set the installation language, time and keyboard in the desired language and click Next.

Choosing language

Now click "Install now".

Install now

In the next window, you can enter the product key you received from us. If you want to continue without activating your operating system, you can select "I don't have a product key" and continue the installation.


Select the edition of Windows 10 (if applicable). This selection must match the edition your product key activates. Click "Next". 


To install the operating system, you must select Custom: Install Windows only (for advanced users).

Custom installing

In the next window, select the hard disk where you want the operating system to be installed. Select the appropriate hard disk and click Next.

Important: if there is already an operating system on the computer, you can erase the existing data by clicking "Delete" and install a new operating system. (This step will delete all data on the disk - consider backing it up first)

This next part may be a bit complex if you have multiple hard drives or partitions. You’ll need to delete the primary partition and the system partition to ensure a 100% clean install as it’s better to fully delete these instead of just formatting them.


After deleting both partitions, you should be left with some unallocated space. Select it and click the “New” button to create a new partition.

New partition

By default, Windows inputs the maximum available space for the partition. I’d advise you to leave the size as-is and press “Apply“.

Note: You will most likely be informed that Windows may create additional system partitions. This is normal and necessary for most windows installs, so simply press “OK”.

Allocating space

After creating the new partition(s), select the primary one and press “Next”.

Partitioning end

After selecting the hard disk, the operating system will begin to install.

At this point, you must enter your user profile, including password, with which you would like to log into your new operating system.

Next, continue the setup process and complete setup.

Installing done

After successfully installing, you can use your new operating system.

You should also return your boot order priority back to normal in the BIOS otherwise your computer will boot up from the disk or USB stick if either of them is inserted in the computer during startup. 

To activate over the internet

If you entered the product key while the operating system was installing, the operating system will be activated online automatically after installation.

If you have installed the operating system without entering the product key, please proceed as follows: click on the Windows 10 button Start in the bottom left and then on Settings > Updates and security > Activation > Update product key > Change product key. Then input the key we sent you and save the changes.


To activate over the phone

To activate the operating system over the phone, open the command line (Windows key + R and then type cmd). In the command line, enter the command slui 4.

In the menu, select your location and follow the instructions. You can call the automatic telephone system via a toll-free number: 0800 – 018 8354. 


The graphic shows the differences between the Office applications.

Office package differences

To open the ISO file, please proceed as follows:

Right-click on the downloaded ISO file and select "Open with".

Select Open with Windows Explorer to open the ISO file. 

The opened file will now appear, so that you can start the installation by double-clicking on the setup.exe file. 

Download the installation file of the Office application made available by us, and open the ISO file.

When the ISO file has opened, start installation by double-clicking on setup.exe.
The following window then opens and installation is prepared. 

When all required data have been loaded, the window closes and the installation status can be seen.

After installation is completed, the window closes automatically.
To commence activation, you must start one of the applications installed (e.g. Excel). As soon as the programme starts, the window opens for you to enter the product key.

After entering the product key, the programme is activated after a brief loading period.

Programme activation is then confirmed, and you can start to use the programme.